ORDER CANCELLATION POLICY

At ARABIK, we understand that circumstances can change. This policy explains the general process for cancelling an order.

CANCELLATION REQUESTS

If you need to cancel an order, please contact ARABIK customer support as soon as possible after placing the order.

Cancellation requests are subject to the current processing status of the order.

BEFORE DISPATCH

If the order has not yet been processed or dispatched, ARABIK may be able to cancel the order upon request.

Please note that cancellation cannot always be guaranteed once an order has entered processing or fulfillment.

AFTER DISPATCH

Once an order has been dispatched, cancellation may no longer be possible.

In such circumstances, the order may instead be subject to the applicable ARABIK Returns & Exchanges Policy.

REFUNDS

If an eligible cancellation is approved after payment has been made, the applicable refund will be processed according to the payment method and relevant circumstances.

The time required for the refund to appear may depend on the payment provider or financial institution.

CONTACT

To request an order cancellation, contact ARABIK customer support as soon as possible and provide your order number and relevant customer details.

ARABIK reserves the right to update this Cancellation Policy when necessary.