SHIPPING & DELIVERY POLICY

At ARABIK, we aim to make every order experience smooth, clear and convenient. This Shipping & Delivery Policy explains how your order is processed and delivered.

ORDER PROCESSING

Once your order is successfully placed, our team begins preparing it for dispatch.

Orders are processed during our regular operating hours. Processing times may vary depending on product availability, order volume and other operational circumstances.

You will receive relevant order information through the contact details provided at checkout.

DELIVERY WITHIN THE UAE

ARABIK offers delivery across the United Arab Emirates.

Delivery availability, estimated delivery time and applicable delivery charges may vary depending on your location and the selected delivery option.

Estimated delivery information shown during checkout should be considered an indication rather than a guaranteed delivery date.

DELIVERY DELAYS

Although we work with delivery partners to provide a smooth experience, occasional delays may occur due to circumstances outside our control, including:

  • Unexpected delivery-partner delays

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete delivery information

  • High order volumes

  • Other circumstances affecting transportation or delivery

We appreciate your patience if an unexpected delay occurs.

ACCURATE DELIVERY INFORMATION

Customers are responsible for providing accurate and complete delivery information when placing an order.

Please carefully check your name, phone number, address and other required delivery details before completing your purchase.

ARABIK may not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

ORDER TRACKING

Where tracking information is available, relevant tracking details may be provided after your order has been dispatched.

Please allow some time for tracking information to become active after dispatch.

RECEIVING YOUR ORDER

Please inspect your package when it arrives.

If your order appears damaged, incomplete or incorrect, contact ARABIK customer support as soon as possible with your order details and supporting photographs where applicable.

CONTACT

For questions regarding delivery or an existing order, please contact ARABIK through the customer support channels available on our website.

ARABIK reserves the right to update this Shipping & Delivery Policy when necessary.